Privacy Policy
Last updated: 2 September 2026
This Privacy Policy describes how Jarrah Lane collects, uses and protects personal information when you visit or make a purchase through JarrahLane.com.
By using our website, you acknowledge that your information may be collected and used as described in this Privacy Policy.
Information We Collect
When you visit our website, contact us or place an order, we may collect information such as:
- Your name
- Email address
- Phone number
- Billing address
- Shipping address
- Order information
- Payment confirmation information
- Device information
- Browser information
- IP address
- Website activity, including pages viewed and products added to your cart
We collect information that is reasonably necessary to operate our online store, process orders, provide customer support and improve our services.
How We Use Your Information
We may use your information to:
- Process and fulfil orders
- Send order confirmations
- Provide shipping and tracking updates
- Respond to customer enquiries
- Manage returns, refunds and exchanges
- Improve our website and customer experience
- Detect fraud and security issues
- Send marketing emails where you have subscribed
- Meet applicable legal, accounting and tax obligations
Shopify
Jarrah Lane is hosted on Shopify.
Shopify provides the ecommerce platform that allows us to operate our online store and sell products to customers.
Your information may therefore be processed or stored through Shopify's systems, applications and service providers.
Payments
Payments are processed through secure third-party payment providers.
Jarrah Lane does not store your full credit card details.
Depending on the payment method selected at checkout, payments may be processed through services such as:
- Credit card providers
- Apple Pay
- Google Pay
- Shop Pay
- Other payment providers available at checkout
Sharing Your Information
We may share relevant personal information with trusted service providers where necessary to operate our business.
These may include:
- Shopify
- Payment processors
- Shipping and delivery carriers
- Suppliers
- Fulfilment partners
- Customer support providers
- Email marketing services
- Analytics providers
- Website performance and security providers
We only share information where reasonably necessary to provide our services, fulfil orders or comply with applicable legal requirements.
Direct Supplier Fulfilment
Some Jarrah Lane orders may be fulfilled directly by third-party suppliers, including suppliers located overseas.
Where required to fulfil an order, relevant information may be shared with the supplier, including:
- Customer name
- Shipping address
- Order details
- Contact information where required for delivery
Marketing Emails
If you subscribe to our mailing list, we may send you emails about:
- New arrivals
- Special offers
- Sales
- Store updates
- Other Jarrah Lane news
You can unsubscribe at any time using the unsubscribe link included in our marketing emails.
You may also contact:
Cookies
Our website may use cookies and similar technologies to:
- Operate the website
- Remember preferences
- Maintain shopping cart functionality
- Support checkout
- Analyse traffic and website usage
- Improve website performance
- Support advertising where applicable
You can manage cookies using your browser settings.
Some cookies may be necessary for essential website functions.
Data Security
We take reasonable steps to protect personal information.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
We use established platforms and service providers to help protect customer information.
Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide our services
- Maintain order records
- Resolve disputes
- Meet legal and regulatory obligations
- Maintain appropriate business records
Your Rights
Depending on applicable privacy laws and your circumstances, you may have rights relating to access, correction or deletion of your personal information.
To make a privacy request, contact:
Third-Party Links
Our website may contain links to websites operated by third parties.
Jarrah Lane is not responsible for the privacy practices, security or content of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updated version will be published on this page with a revised "Last updated" date.
Contact Us
For privacy-related questions:
Jarrah Lane
Email: info@JarrahLane.com
Website: JarrahLane.com